Frequently Asked Questions
Everything you need to know about our clean beauty standards and services.
Are Good Chemistry products cruelty-free and vegan?
Yes, all our products are 100% vegan and PETA-certified cruelty-free. We never test on animals or use animal-derived ingredients.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund, minus shipping costs.
Are your fragrances free from parabens and phthalates?
Absolutely. We prioritize clean formulas, ensuring all our scents are formulated without parabens, phthalates, or propylene glycol.
Do you ship internationally?
Currently, we only ship within the United States and Canada. We are working hard to bring our products to more countries soon.
How can I track my package?
Once your order is processed, an email notification with a tracking link will be sent to the address provided at checkout.